If your product is eligible for return and you do not live in Winnipeg, you should mail your product to: GameKnight Games and Cool Stuff, 519 Osborne Street, Winnipeg, MB, Canada, R3L2A9 Food stuffs and drinks: for obvious reasons.However, we are often able to purchase them again as second-hand product trade in, such as how we buy Magic cards. Collectible singles: Magic singles and similar product cannot be returned.Clearance product: Any item on clearance is considered a final sale, and cannot be returned.
Collectible blind packs: HeroClix, D&D Icons of the Realms, Magic: the Gathering, etc.There is a proof of purchase, be it a receipt or purchased under a customer file.If a product has had its shrink wrap removed but the contents are otherwise still sealed, a return may still be possible, but a 15% restocking fee will be applied.The product is fully sealed and unopened.For the majority of our products, they can be returned for either exchange or refund assuming they fulfill the following criteria: